The hotel arranged bikes for us at a great price, and provided tips for tours and sightseeing. the owner greeted us with a glass of Prosecco and upgraded us to the best room. the staff were friendly and went out of their way to make our stay enjoyable. the restaurant was also excellent, and the breakfast offered a 20% discount for hotel guests.

Felt like a home away from home, no complaints.

Good, clean rooms. Staff very helpfull with excellent attitude. Great locatin, just in the city centre.

We arrived late in the afternoon, when the main city square was packed with people. No visible signage of the hotel made it very hard to find. Needed to park the car good 500m away and look for the hotel. Car park is 100 m away and needed to walk with the suitcases all the way to the hotel. No air condition in the rooms. Could not open the window because of the smell from the kitchen.

Excellent friendly and helpful staff. Nice room and the bed was extremely comfortable. Location excellent. Hotel is in a prime position to shops, restaurants etc but the room was very sound proof(excellent again!). Would 100% stay again.

The central location is perfect.

Didn’t dislike anything about the property.

The bed was the most comfortable we have ever slept in and the room was beautifully decorated. The hotel staff were extremely friendly and helpful and the location of the hotel was ideal with lots of restaurants around the square.

The room was lovely but it was very warm and as there was a heating duct/extractor from the kitchen right outside our window it was noisy if we had the windows open. There was a huge fan in the room but that was very loud too when we tried that. Tea and coffee making facilities in the room with a supermarket nearby meant that we could buy croissants etc for breakfast as the cost of breakfast in the hotel was €13.95 each for the usual cheese, ham, bread etc.

Very good room. Good Breakfast choices. Excellent staff Very good cost benefit. Good internet access.

Very difficult stairs and no elevator. Carpet floor in the room instead of wood. No air conditioning.

This hotel boasts a perfect location, right in the center of the charming city. From the square outside, you have easy access to a lively Christmas Market, or to attractions in the heart of the city. the rooms are large and modern, designed to make you feel comfortable. Bathrooms also come with luxurious extras, such as L'Occtaine products. the staff is attentive and friendly, ensuring your stay feels personalized. Plus, whatever your tastes, the bar/restaurant has good food options on its menu.

For those with physical handicaps, this hotel's lack of elevator access might pose challenges.

The staff is really friendly especially te bald one woth glasses, he is really energetic. The soap,shampoo,body lotion given is a plus! I'll definitely stay there again if I go to maastricht again

Almost nothing, breakfast should be included in the room rate, it'll be great!

We loved this hotel.The service was excellent.We were travelling with other couples so we ate here as well.Dinner was average,breakfast was great.

We thoroughly enjoyed our stay in this hotel located in the heart of the city centre. The hotel facilities were top-notch including the large, comfortable bed with plenty of cushions and pillows. The hotel was spotlessly clean, which made us feel at ease during our stay. Aside from its amazing location, the hotel's staff was friendly and ready to assist us whenever required.

Was all great.

The rooms were great: very stylish and very spacious.

The location is excellent, staff very friendly, parking is also nearby

There is no lift is the small hotel, be prepared to take your luggage upstairs by the stairs

The location was absolutely perfect, right on the main square; it couldn't have been better. The hotel had such a classy and beautiful decor throughout. I decided to splurge a bit for a higher spec room and it was worth it. The bed was enormous and incredibly comfortable, and the ensuite was top-notch. it was a fantastic experience.

Staff were all very helpful and smiley. The room had been recently decorated and fitted out to a very high standard. Good location.

Not a good place for a relaxing stay - sleeping was very difficult. The large air vent from the kitchen was noisy and brought food smells straight into our room. Unfortunately even though a fan was provided the room was stiflingly hot.Would not be suitable for anyone infirm of disabled - lots of stairs to hotel itself and then even more to the rooms!

Hospitable, convenient and very comfortable. Ideal for a weekend city break or short business break needing access to City Centre or University.

Only downside is no lift so not suitable for those who could not cope with a steep climb to their room.